Managed IT

Managed IT

Do You Need Managed IT Services?

Growing businesses don’t have time to cope with failing IT systems. Managed IT is our core service offering. We’re passionate about providing comprehensive long-term IT solutions to give you peace of mind. With our Managed IT services, we’ll take care of your tech needs comprehensively, so you can focus on driving your business forward. Whether you’re looking for a new IT partner or your business is growing at a faster rate than you can manage, we can help.

Find out more about how we can help. Get in touch today

What Are Managed IT Services?

First of all, what are Managed IT Services? Think of it as having a tech buddy in your corner, 24/7. It’s like having a friend (who’s a tech expert) to take care of all the technological needs within your business. This includes everything from making sure your network doesn’t crash during an important meeting to keeping cybersecurity threats at bay. In a nutshell, it simply means handing over the reins of the tech side of your business to the experts, ensuring precision and proactivity at all times.

Why Are Managed IT Services So Crucial?

No matter what industry your business operates in, maintaining your tech systems is critical. Ensuring that all your IT systems function without glitches means that your businesses can operate more efficiently. And, rather than fighting IT fires as they arise, our Managed IT Services can proactively monitor and address potential risks, ensuring they’re resolved before they escalate.

Yet, for many businesses, maintaining an entire in-house IT department can be costly. Outsourcing your IT managed services can often lead to better services at a fraction of the cost, especially for small to medium enterprises. The world of IT is ever-evolving. Managed IT services ensure that businesses always have access to the latest technological solutions and security protocols.

Here’s how our Managed IT Services can help you.

Grassroots IT employ advanced security measures to ensure that our clients’ IT infrastructure remains impervious to threats. We can provide robust protection against potential cyber threats using the latest security solutions.

Through regular monitoring and maintenance, potential issues in your network can be identified and rectified before they escalate, ensuring continuous operations of your business.

Imagine having the expertise of a seasoned IT company on call, 24/7. Grassroots IT comes with a reservoir of knowledge, ensuring that every aspect of your business’s IT is handled with expertise.

Why Choose Grassroots IT?

In our tech-driven world, Managed IT isn’t just a luxury; it’s an essential service, helping you navigate the ever-evolving tech maze with ease.

By engaging seasoned IT professionals like Grassroots IT, businesses can free themselves from the intricate and often overwhelming world of IT, letting them focus on their day-to-day business functions.

Today, the right technology strategy can be the difference between leading the market or falling behind. Managed IT services ensure businesses always stay a step ahead. They don’t just keep things running; they help you push forward and achieve your goals faster than ever.

Here’s what makes us stand out amongst a sea of other IT specialists.

The Grassroots IT Difference

With Grassroots IT as your IT Support provider, you’ll benefit from:

Receive a dedicated Account Manager who will understand your needs and offer ongoing and seamless service.

Need specialist advice? Tap into our expert guidance instantly with specialists who are trained to help resolve your urgent IT issues either remotely or in person.

Your IT strategy should be refined regularly according to your changing business goals. Annual reviews hone your tech strategy for success.

Regular quarterly check-ins make sure we are aligned with your goals as they evolve. In these reviews, we can make the necessary tweaks to keep your business on track.

The latest insights into your IT performance can empower key decision-makers within your business to make the right decisions when they need to.

Need support? Our dedicated IT Help Desk is available even beyond business hours, providing our clients peace of mind.

We offer round-the-clock tech support through our IT service desk to offer you and your team assistance at any hour of the day or night.

Our IT Support staff are located all across Australia, to ensure we can assist you whenever and wherever you need us.

We believe that a strong partnership should be defined from the very beginning, which is why we offer you a specialised team to assist with onboarding.

Frequently Asked Questions

Do I need Managed IT even if I have a small business?

Definitely. The size of your business doesn’t determine the complexity or importance of your tech needs. In fact, small businesses can benefit immensely from the expertise and resources that managed IT services bring, often at a fraction of the cost of having an in-house team.

Grassroots IT will guide you through a smooth transition process, ensuring minimal disruption to your business operations. We’ll ensure that your IT services continue uninterrupted. We have specialised Onboarding Teams that are trained to assist our clients in transitioning, so we can streamline this process for your staff as much as possible. If you have any other questions, don’t hesitate to reach out to our team.

Contact Us

Of course. While the Managed IT team brings their expertise to the table, all final decisions about your business’s tech infrastructure and strategy will be yours. We will also conduct regular reviews to ensure that we can continue to align with your business goals and requirements as they evolve.

Frequently Asked Questions

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Donec dapibus posuere ipsum, porttitor tincidunt sem eleifend sit amet. Aenean pharetra purus quis laoreet ullamcorper. In vitae pellentesque ligula, nec efficitur magna. Cras accumsan hendrerit commodo. Curabitur mattis, lorem a mattis commodo, sem augue imperdiet felis, nec finibus velit purus et purus. Cras in felis sodales, egestas sem vel, luctus ex. Vivamus a enim at dui interdum tempor nec sit amet nunc. Proin metus lorem, fringilla id nulla id, laoreet dignissim ex. Etiam non rhoncus eros. Morbi scelerisque consequat quam nec faucibus. Nam dui sapien, porta non venenatis a, interdum nec diam. Pellentesque quis tellus ut ex faucibus convallis ac eu arcu.

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Donec dapibus posuere ipsum, porttitor tincidunt sem eleifend sit amet. Aenean pharetra purus quis laoreet ullamcorper. In vitae pellentesque ligula, nec efficitur magna. Cras accumsan hendrerit commodo. Curabitur mattis, lorem a mattis commodo, sem augue imperdiet felis, nec finibus velit purus et purus. Cras in felis sodales, egestas sem vel, luctus ex. Vivamus a enim at dui interdum tempor nec sit amet nunc. Proin metus lorem, fringilla id nulla id, laoreet dignissim ex. Etiam non rhoncus eros. Morbi scelerisque consequat quam nec faucibus. Nam dui sapien, porta non venenatis a, interdum nec diam. Pellentesque quis tellus ut ex faucibus convallis ac eu arcu.

Donec dapibus posuere ipsum, porttitor tincidunt sem eleifend sit amet. Aenean pharetra purus quis laoreet ullamcorper. In vitae pellentesque ligula, nec efficitur magna. Cras accumsan hendrerit commodo. Curabitur mattis, lorem a mattis commodo, sem augue imperdiet felis, nec finibus velit purus et purus. Cras in felis sodales, egestas sem vel, luctus ex. Vivamus a enim at dui interdum tempor nec sit amet nunc. Proin metus lorem, fringilla id nulla id, laoreet dignissim ex. Etiam non rhoncus eros. Morbi scelerisque consequat quam nec faucibus. Nam dui sapien, porta non venenatis a, interdum nec diam. Pellentesque quis tellus ut ex faucibus convallis ac eu arcu.

Donec dapibus posuere ipsum, porttitor tincidunt sem eleifend sit amet. Aenean pharetra purus quis laoreet ullamcorper. In vitae pellentesque ligula, nec efficitur magna. Cras accumsan hendrerit commodo. Curabitur mattis, lorem a mattis commodo, sem augue imperdiet felis, nec finibus velit purus et purus. Cras in felis sodales, egestas sem vel, luctus ex. Vivamus a enim at dui interdum tempor nec sit amet nunc. Proin metus lorem, fringilla id nulla id, laoreet dignissim ex. Etiam non rhoncus eros. Morbi scelerisque consequat quam nec faucibus. Nam dui sapien, porta non venenatis a, interdum nec diam. Pellentesque quis tellus ut ex faucibus convallis ac eu arcu.

Donec dapibus posuere ipsum, porttitor tincidunt sem eleifend sit amet. Aenean pharetra purus quis laoreet ullamcorper. In vitae pellentesque ligula, nec efficitur magna. Cras accumsan hendrerit commodo. Curabitur mattis, lorem a mattis commodo, sem augue imperdiet felis, nec finibus velit purus et purus. Cras in felis sodales, egestas sem vel, luctus ex. Vivamus a enim at dui interdum tempor nec sit amet nunc. Proin metus lorem, fringilla id nulla id, laoreet dignissim ex. Etiam non rhoncus eros. Morbi scelerisque consequat quam nec faucibus. Nam dui sapien, porta non venenatis a, interdum nec diam. Pellentesque quis tellus ut ex faucibus convallis ac eu arcu.

Donec dapibus posuere ipsum, porttitor tincidunt sem eleifend sit amet. Aenean pharetra purus quis laoreet ullamcorper. In vitae pellentesque ligula, nec efficitur magna. Cras accumsan hendrerit commodo. Curabitur mattis, lorem a mattis commodo, sem augue imperdiet felis, nec finibus velit purus et purus. Cras in felis sodales, egestas sem vel, luctus ex. Vivamus a enim at dui interdum tempor nec sit amet nunc. Proin metus lorem, fringilla id nulla id, laoreet dignissim ex. Etiam non rhoncus eros. Morbi scelerisque consequat quam nec faucibus. Nam dui sapien, porta non venenatis a, interdum nec diam. Pellentesque quis tellus ut ex faucibus convallis ac eu arcu.

Donec dapibus posuere ipsum, porttitor tincidunt sem eleifend sit amet. Aenean pharetra purus quis laoreet ullamcorper. In vitae pellentesque ligula, nec efficitur magna. Cras accumsan hendrerit commodo. Curabitur mattis, lorem a mattis commodo, sem augue imperdiet felis, nec finibus velit purus et purus. Cras in felis sodales, egestas sem vel, luctus ex. Vivamus a enim at dui interdum tempor nec sit amet nunc. Proin metus lorem, fringilla id nulla id, laoreet dignissim ex. Etiam non rhoncus eros. Morbi scelerisque consequat quam nec faucibus. Nam dui sapien, porta non venenatis a, interdum nec diam. Pellentesque quis tellus ut ex faucibus convallis ac eu arcu.

Donec dapibus posuere ipsum, porttitor tincidunt sem eleifend sit amet. Aenean pharetra purus quis laoreet ullamcorper. In vitae pellentesque ligula, nec efficitur magna. Cras accumsan hendrerit commodo. Curabitur mattis, lorem a mattis commodo, sem augue imperdiet felis, nec finibus velit purus et purus. Cras in felis sodales, egestas sem vel, luctus ex. Vivamus a enim at dui interdum tempor nec sit amet nunc. Proin metus lorem, fringilla id nulla id, laoreet dignissim ex. Etiam non rhoncus eros. Morbi scelerisque consequat quam nec faucibus. Nam dui sapien, porta non venenatis a, interdum nec diam. Pellentesque quis tellus ut ex faucibus convallis ac eu arcu.

What Our Clients Say
Grassroots IT has become a great partner for Northrop. Grassroots IT’s pragmatic advice and recommendations ensures we are getting solutions that are right for our business. They are an engaged team that are invested in our business’ success.
Justin Davies
Justin Davies
Chief Operating Officer, Northrop
Grassroots IT have an interest in our business, and they take the time to understand our strategy. They then implement accordingly with the end goal in mind.
George Blake
George Blake
IT & Systems Manager, Westside Corporation
Grassroots IT has exceeded our expectations with their prompt professional service, and their proactive approach to identifying our future needs. Grassroots IT is much more than an external service provider: they have quietly become a vital part of the Churchill team.
Randall Smith
Randall Smith
CEO, Churchill Education
I have worked with many outsourced service providers over my career and without exception the Grassroots IT team are in a different league. They are an asset and a perfect fit into my team. Grassroots IT provide me exceptional value managed services, provisioned by a team of dedicated hardworking staff – staff who I trust and whose effort continues to improve and impress.
Craig O'Connor
Craig O'Connor
IT Manager, Darwin Port
Grassroots IT has been our IT provider since the start-up of AEIOU and has supported us throughout our growth over the past fourteen years. They have always been very responsive to support provision and in providing IT solutions across our many geographic locations. Grassroots IT has been an integral part of our evolution and growth and at the same time have been loyal supporters of the Foundation.
Alan Smith
Alan Smith
Chief Executive Officer, AEIOU Foundation
Grassroots IT has greatly assisted our business with their reliable, efficient and seamless support. Before we engaged Grassroots IT, our IT system and support caused us many headaches and took up so much of our time and focus . Grassroots IT has changed and improved our IT system at Vital Chemical by making it well maintained and managed function so as we can direct our energy back to our business.
Letiscia Xavier
Letiscia Xavier
Director, Vital Chemical
Service was quick and my person made it very easy to accomplish the result as completed. Lovely manners and polite demeaner. Thank you.
Deanna Sligo
Deanna Sligo
I have always found Grassroots IT technicians, especially Ben, Annie and Nick, to be professional, responsive and trustworthy. Most important to me, they possess excellent communication skills and can address my many questions with kindness, patience and wisdom. Can not recommend this company highly enough!
Kim Rooney
Kim Rooney
Our IT side of the business is handled by Grassroots IT. Very professional and friendly. Always pleasant to deal with.
Mithila Wanigathunge
Mithila Wanigathunge
Grassroots IT have been our IT managers for over 9 years. The team are dedicated, friendly, helpful and can speak in non-techie language if need be. I've never been made to feel that I asked a "silly" question (although I'm sure I have) Their service is outstanding, I have no hesitation recommending them.
Christine Rea
Christine Rea
Ben and the team at Grassroots have always delivered what they promised and more importantly explained any issues in non tech language that described the problem and various solutions Their response times have always been good and if something was delayed (usually by other suppliers) they advised us asap..
Ken Madsen
Ken Madsen
This company has always cared - and communicated, and treated me respectfully.
Sheila Levine
Sheila Levine

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