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Managed IT Services On The Gold Coast

We help Gold Coast Businesses with a wide range of IT solutions. Whether it’s IT support or a full managed IT services plan, we can assist.

Locations Contact Details

1300 554 138

admin@grassrootsit.com.au

Mon - Fri: 9:00AM to 5:00PM
Sat & Sun: Closed

76 Kedron Brook Rd, Wilston QLD 4051

Need Reliable Managed IT Services in Gold Coast?

The Gold Coast is more than its iconic beaches and laid-back vibes. Amongst its vibrant tourism and commerce scenes, it’s a centre for innovation and growth. At Grassroots IT, we tap into this dynamic industry, offering businesses unparalleled Managed IT Services on the Gold Coast. We’re committed to addressing the distinct tech needs of businesses in this lively area, ensuring they have a streamlined digital journey.

Our IT Services For Gold Coast Businesses

Managed IT Services

We can provide ongoing support for Gold Coast businesses and each managed IT services client we work with. The service helps in ensuring their IT systems run smoothly and that business objectives are supported. More than just support services, this includes both remote and onsite assistance, a dedicated help desk for troubleshooting, and proactive monitoring and management of IT infrastructure. Real time, you’ll have peace of mind knowing we’re here to help prevent issues and meet business goals with proactive support.

Cybersecurity

We help businesses protect against cyber threats through thorough cybersecurity audits, identifying vulnerabilities, and implementing comprehensive cybersecurity strategies. We also offer cybersecurity training programs to raise staff awareness about security best practices.

Cloud Services

We can help your business in adopting cloud technology, including setting up and managing cloud infrastructure, migrating data to the cloud, and ensuring the security of cloud environments. They offer tailored solutions for both private and public clouds.

Professional Services

We also offer consulting services help businesses with IT strategy and planning. Our team can guide digital transformation efforts to modernise operations, develop plans to ensure business continuity in case of disruptions, and assist with IT aspects of office relocations.

End-User Computing

As a technology group, we offer end-user computing. This service involves managing the devices and applications used by employees, including computers and mobile devices. Grassroots IT also handles IT procurement, ensuring businesses have the necessary hardware and software, and can oversee application management to keep systems running efficiently.

Why Grassroots IT on the Gold Coast?

In the vibrant landscape of the Gold Coast, businesses require tech solutions to match the city’s ever-evolving commercial landscape. Grassroots IT has a deep understanding of the region’s unique business ecosystem. We can provide tailored Managed IT Services on the Gold Coast, ensuring your tech infrastructure aligns with your business goals. We can help you facilitate growth, efficiency, and security in this busy coastal hub.

Frequently Asked Questions

How fast are Grassroots IT’s response times for IT issues in the Gold Coast?

Our dedicated team on the Gold Coast ensures rapid response times. We have a team that can assist you 24 hours a day, and we prioritise your urgent IT issues at all times, ensuring minimal business disruption. We’re confident we can help minimise downtime, if your services

Do you offer custom IT solutions for niche businesses in the Gold Coast?

Yes, we specialise in providing bespoke IT solutions tailored to fit the unique requirements of businesses across different sectors.

Can we access both on-site and remote IT support?

Absolutely. Our team has IT Specialists all over Australia. We can offer both on-site visits and remote support for quicker fixes, ensuring you get the help you need in the most efficient manner.

What Our Clients Say

Grassroots IT has become a great partner for Northrop. Grassroots IT’s pragmatic advice and recommendations ensures we are getting solutions that are right for our business. They are an engaged team that are invested in our business’ success.

Justin Davies

Chief Operating Officer, Northrop

Grassroots IT have an interest in our business, and they take the time to understand our strategy. They then implement accordingly with the end goal in mind.

George Blake

IT & Systems Manager, Westside Corporation

Grassroots IT has exceeded our expectations with their prompt professional service, and their proactive approach to identifying our future needs. Grassroots IT is much more than an external service provider: they have quietly become a vital part of the Churchill team.

Randall Smith

CEO, Churchill Education

I have worked with many outsourced service providers over my career and without exception the Grassroots IT team are in a different league. They are an asset and a perfect fit into my team. Grassroots IT provide me exceptional value managed services, provisioned by a team of dedicated hardworking staff – staff who I trust and whose effort continues to improve and impress.

Craig O'Connor

IT Manager, Darwin Port

Grassroots IT has been our IT provider since the start-up of AEIOU and has supported us throughout our growth over the past fourteen years. They have always been very responsive to support provision and in providing IT solutions across our many geographic locations. Grassroots IT has been an integral part of our evolution and growth and at the same time have been loyal supporters of the Foundation.

Alan Smith

Chief Executive Officer, AEIOU Foundation

Grassroots IT has greatly assisted our business with their reliable, efficient and seamless support. Before we engaged Grassroots IT, our IT system and support caused us many headaches and took up so much of our time and focus . Grassroots IT has changed and improved our IT system at Vital Chemical by making it well maintained and managed function so as we can direct our energy back to our business.

Letiscia Xavier

Director, Vital Chemical

Service was quick and my person made it very easy to accomplish the result as completed. Lovely manners and polite demeaner. Thank you.

Deanna Sligo

I have always found Grassroots IT technicians, especially Ben, Annie and Nick, to be professional, responsive and trustworthy. Most important to me, they possess excellent communication skills and can address my many questions with kindness, patience and wisdom. Can not recommend this company highly enough!

Kim Rooney

Our IT side of the business is handled by Grassroots IT. Very professional and friendly. Always pleasant to deal with.

Mithila Wanigathunge

Grassroots IT have been our IT managers for over 9 years. The team are dedicated, friendly, helpful and can speak in non-techie language if need be. I've never been made to feel that I asked a "silly" question (although I'm sure I have) Their service is outstanding, I have no hesitation recommending them.

Christine Rea

Ben and the team at Grassroots have always delivered what they promised and more importantly explained any issues in non tech language that described the problem and various solutions Their response times have always been good and if something was delayed (usually by other suppliers) they advised us asap..

Ken Madsen

This company has always cared - and communicated, and treated me respectfully.

Sheila Levine

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