Why Microsoft 365?
At Grassroots IT, we recommend Microsoft 365 as it’s more than just an office suite. It’s a game-changing ecosystem that seamlessly blends productivity applications, cloud services, and impeccable security. Whether you want to encourage a remote collaborative environment through Teams, manage documents efficiently with SharePoint, or dive deep into analytics with Power BI, Microsoft 365 has your business covered.
Why Do I Need Microsoft 365 Support?
At Grassroots IT, we focus on app solutions that cater to your immediate needs as well as align seamlessly with your long-term business strategy.
Here’s how our Microsoft 365 Support services can enhance your business.
Harness The Full Potential Of Applications
Microsoft 365 is a powerhouse, but it’s also a complicated platform, especially for those who are new to it. We understand the challenges businesses face when integrating and optimising the vast array of tools within Microsoft 365. That’s where our Microsoft 365 Support Services shine. We don’t just offer technical support; we’ll provide strategic guidance to customise Microsoft 365’s best features for your unique business requirements. We can also help facilitate hassle-free migrations and seamless integrations, ensuring zero downtime for your business.
Scalable Solutions
The best part about Microsoft 365 is that it can work flexibly with businesses of all sizes. Whether you’re a fledgling start-up or an established business, there’s a range of solutions within Microsoft 365 that can fit every business. Grassroots IT provides solutions that enable you to scale at will, ensuring consistent support at every stage of your business journey.
Continuous Training and Updates
The digital landscape is ever-evolving and applications are always providing updates in response to this. Grassroots IT will make sure that your team is always up-to-date with the latest Microsoft 365 features, tools, and best practices, enhancing productivity throughout your business.
Why Choose Grassroots IT?
Here’s why partnering with us for your Microsoft 365 Support is the ultimate choice for your business.
The Grassroots IT Difference
With Grassroots IT as your IT solutions partner, you’ll benefit from:
Dedicated Account Manager
Receive a dedicated Account Manager who will understand your needs and offer ongoing and seamless service.
Direct Access To Solution Specialists
Need specialist advice? Tap into our expert guidance instantly with specialists who are trained to help resolve your urgent IT issues either remotely or in person.
Extended Helpdesk Hours
Need support? Our dedicated IT Help Desk is available even beyond business hours, providing our clients peace of mind.
24x7 Support
We offer round-the-clock tech support through our IT service desk to offer you and your team assistance at any hour of the day or night.
Australia-Wide Onsite Support
Our IT Field Services support staff are located all across Australia, to ensure we can assist you whenever and wherever you need us.
Dedicated Onboarding Team
We believe that a strong partnership should be defined from the very beginning, which is why we offer you a specialised team to assist with onboarding.
Frequently Asked Questions
Why should I choose Microsoft 365?
Microsoft 365 is a holistic solution for businesses, giving you a suite of tools like Word, Excel, and Teams that all work cohesively together. Plus the platform provides robust security, ensuring data protection. As one of Grassroots IT’s trusted partners, we highly recommend its versatile capabilities.
Is Microsoft 365 safe and secure?
Microsoft 365 was created with impeccable measures to safeguard data and user information. With advanced threat protection, multi-factor authentication, and encryption, as well as continuous updates, Microsoft ensures that the platform remains resilient against emerging cyber threats. Grassroots IT trusts and frequently recommends Microsoft 365 for its robust security features. In addition to this, when we implement Microsoft 365 within your business, we will ensure that you have additional security systems put in place and the relevant staff training to make sure that your data and systems are protected.
Can Grassroots IT assist in migrating to Microsoft 365?
We certainly can Our expertise ensures a smooth and hassle-free switch to Microsoft 365. We can organise the migration of your entire tech system and arrange training and development for the relevant staff members.
