What Are Mobile Device Management Services?
Mobile devices play a pivotal role in our daily routines, from capturing moments to accessing work emails. The rise of Bring Your Own Device (BYOD) cultures in workplaces has made it imperative to manage and secure these devices effectively. Whether for personal or professional use, devices including smartphones and tablets can pose significant security risks if not properly managed.
To complicate matters, most modern professionals prefer not to carry separate devices for personal and work use. This makes proper mobile device management all the more relevant. Phones, whether for personal or professional use, can pose a significant security risk. Consider this; a device housing corporate emails, documents, and sensitive data could easily be left in a taxi after a work event. The risk isn’t just about losing the device; it’s the potential data breach that could occur thereafter.
Our mobile device management services can help you devise policies that outline the processes to follow in scenarios such as these, to help secure company information and navigate the difficulties of the personal and professional divide that we all face when it comes to mobile devices.
Why Are Mobile Device Management Services So Crucial?
At Grassroots IT, we focus on crafting IT solutions that cater to your immediate needs as well as align seamlessly with your long-term business strategy.
Here’s how our Mobile Device Management Services can enhance your business.
Enhanced Security & Data Protection
Data security is a growing concern, especially with the prevalence of remote work. Implementing robust security protocols, data encryption, and regular updates through our mobile device management software ensures that sensitive corporate data remains protected, even if devices are lost or stolen.
Flexibility without Compromising Compliance
Using personal devices for work and personal purposes offers flexibility, reduces overhead costs, and can keep employees happy. Yet this means that businesses are charged with the responsibility of ensuring that personal devices meet compliance requirements. Grassroots IT can ensure that professional data and work applications on your employees’ devices remain compliant, are regularly audited, and are constantly monitored.
Streamlined Device Onboarding and Support
Integrating new devices into the corporate network can be challenging, especially during rapid business expansion. Our services assist with device registration, application provisioning, and troubleshooting. We ensure that users enroll their devices seamlessly, facing minimal downtime and maximising productivity from the outset.
Why Choose Grassroots IT?
Here’s why partnering with us for Mobile Device Management Services is the best choice for your business.
The Grassroots IT Difference
With Grassroots IT as your IT solutions partner, you’ll benefit from:
Dedicated Account Manager
Receive a dedicated Account Manager who will understand your needs and offer ongoing and seamless service.
Direct Access To Solution Specialists
Need specialist advice? Tap into our expert guidance instantly with specialists who are trained to help resolve your urgent IT issues either remotely or in person.
Extended Helpdesk Hours
Need support? Our dedicated IT Help Desk is available even beyond business hours, providing our clients peace of mind.
24x7 Support
We offer round-the-clock tech support through our IT service desk to offer you and your team assistance at any hour of the day or night.
Australia-Wide Onsite Support
Our IT Field Services support staff are located all across Australia, to ensure we can assist you whenever and wherever you need us.
Dedicated Onboarding Team
We believe that a strong partnership should be defined from the very beginning, which is why we offer you a specialised team to assist with onboarding.
Frequently Asked Questions
What happens if an employee leaves our organisation or loses their device?
Our MDM solutions offer remote wipe capabilities. This means that in the event of a device being lost or an employee departure, all corporate data can be securely erased from the device, safeguarding sensitive information.
Will using MDM solutions slow down device performance?
No, our Mobile Device Management Services are designed to ensure they can run in the background without affecting device performance. Above all, our mission is to enhance your security and functionality at all times without compromising on user experience.
